Stratto Tote

Need help?
Call us 10am - 7pm (GMT) Monday to Saturday, except public holidays in United Kingdom.
+44 0207 90848

Email us customerservice@valorelondon.com

Message us using the form

Free shipping

How long will it take to arrive

UK - 2-7 business days
Asia, Middle East: 2-7 business days
America: 2-6 business days
Africa: 2-6 business days
Oceanía: 2-7 business days

Check the international shipping lead times here

How to return
Returns can be requested online via your account area, or contact us at customerservices@valorelondon.com

Simply call us and we will help you with your return.

Please note that the items must be in re-saleable condition and that personalised items are non-exchangeable, non-refundable.

Need help?

Call us 10am - 7pm (GMT) Monday to Saturday, except public holidays in United Kingdom.

+44 0207 90848

Email us customerservices@valorelondon.com

How to exchange to another size or colour

Unfortunately we can currently not offer exchanges online. You request to return your order and purchase in a new order the item you wish to purchase.