Client Services
Need help?
Call us 9am - 7pm (GMT) Monday to Saturday, except public holidays in United Kingdom
+44 25629980
Email us
customerservice@valorelondon.com
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Need help?
Call us 10am - 7pm (GMT) Monday to Saturday, except public holidays in United Kingdom.
+44 0207 90848
Email us customerservice@valorelondon.com
Message us using the form
Free shipping
How long will it take to arrive
UK - 2-7 business days
Asia, Middle East: 2-7 business days
America: 2-6 business days
Africa: 2-6 business days
Oceanía: 2-7 business days
Check the international shipping lead times here
How to return
Returns can be requested online via your account area, or contact us at customerservices@valorelondon.com
Simply call us and we will help you with your return.
Please note that the items must be in re-saleable condition and that personalised items are non-exchangeable, non-refundable.
Need help?
Call us 10am - 7pm (GMT) Monday to Saturday, except public holidays in United Kingdom.
+44 0207 90848
Email us customerservices@valorelondon.com
How to exchange to another size or colour
Unfortunately we can currently not offer exchanges online. You request to return your order and purchase in a new order the item you wish to purchase.