SHIPPING TIMES AND COSTS
Express Next day. 1 working Day. £ FREE
Priority Next day (Before 12). 1 working days. £ 8.00
Express Shipping. Delivery in 3-5 days. Complimentary
Fast Priority Shipping. Delivey in 1-3 Days £20.00
REST OF WORLD
Express Shipping. Delivery in 5-10 days. Complimentary
Fast Priority Shipping. Delivery 3-5 days. £25.00
Visit My Order to check the most up-to-date status of your order.
DPD is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our UK distribution center, approx. 2-3 business days from order date.
Our warehouse is closed for these Holidays. Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.
Where is my order?
You can check the status of your order and track its delivery at any time. Enter the Order Number that you received via email in the Follow your Orderpage. If you are a registered user, you can find all information related to the order in your My Account page.
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Can I choose a delivery date/time?
You can try to contact the DPD UK to directly to organize a possible delivery date.
Where do you ship my order from?
What should I do if my order hasn’t been delivered yet?
If your order has not been delivered within the estimated period, we suggest that you:
- CHECK THE ORDER STATUS: IN THE MY ORDERS SECTION FOR REGISTERED USERS; OR BY ENTERING THE ORDER NUMBER FROM THE CONFIRMATION EMAIL IN THE TRACK YOUR ORDER PAGE
- CHECK THAT THE ADDRESS INDICATED FOR THE DELIVERY IS CORRECT
- IN THE CASE OF A MISSED DELIVERY PLEASE CONTACT DHL UK
For further assistance, contact us, we will be happy to assist you.
At this time we are unable to ship orders to General Delivery, P.O. Boxes, APO, FPO and U.S. Territories. Orders made to any of these addresses will be cancelled.The delivery address of your order must match the country site in which you place your order. Orders made from a different country site than the delivery address will be automatically cancelled. Please select the correct country site for your order from the link in the corner of every page.