PAYMENTS

Valore Online Boutique accepts the following payment methods:

Credit Card: Visa, MasterCard, American Express, JCB, Visa Electron.
The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.
Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

Why can’t I complete my order?

Please check that you have correctly entered the data for your selected method of payment. If you are paying with a credit card and the problem persists, we suggest contacting your Credit Card Issuer.

Need further assistance? Contact us and we will be happy to help you.

Why is the amount I paid different from the amount of my order?

The amount paid is lower when, at the moment the order is dispatched, one or more of the articles is not available; the charged amount will correspond exclusively to the value of the articles that were effectively shipped.
Why did you charge me twice even though I only placed one order?
Valore Online Boutique guarantees that your credit card will be charged only once for the amount of an order. It is possible that the amount may be shown twice on your statement: the first entry corresponds to the payment authorization request that is made when you place the order; the second confirms the actual charge.
When will my credit card be charged?

As soon as you complete your order, authorization for the necessary payment will be requested automatically to verify the validity of the credit card and availability of funds; however, the card is not charged at this time. The actual payment occurs when the order is dispatched, at which point you will receive a notification email.

If the shipment of different items from the same order is sent at different times, your credit card will be charged separately for each item shipped.
In this case, the shipping fee will only be charged once.

TAX INFORMATION

Sales Tax is applied to your order in accordance with individual state and local regulations if your shipping address is in a State where retail stores, company establishments or one of our partners are located.

For this reason, an estimation of the tax charge might be added to your order total during the checkout process. Exact charges will be calculated automatically after your order is shipped, depending on the Zip Code of the shipping address.

The final amount will in any case be equal or less than the estimated Sales Tax and will be indicated in the invoice you receive with the Shipping Confirmation email.

PAYMENT PROTECTIONS

On Valore Online Boutique, every purchase is made with maximum security thanks to the use of Trustwave and Geotrust-certified secure servers and the implementation of the most advanced encryption services (SSL).

We only use protected connections, as demonstrated by the “https” URL prefix and the lock symbol that appears in the browser’s address bar.

To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.

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